Proper operation of ICT systems is a key factor in the success of any business. These systems often have to work 365 days a year and 24 hours a day. Any break in operation for every company means measurable financial losses.
Calltech’s offer is intended to ensure high availability of systems and equipment while ensuring competitive price for customer.

The scope of services offered can be grouped in the following areas:

• complex care of company ICT infrastructure,
• ensuring security of ICT systems.

The scope of offered services is individually adapted to Customers’ individual business needs and expectations.
Clients may choose from an experienced team of professionals who over the past several years specialized in providing advanced service, also to international companies.

Due to the fact that more and more critical data is stored only in computer systems and in addition, these systems are networked, the risk associated with it is enormous. Ensuring security of information systems has become one of the most important tasks in ICT field, for both large corporations and small business.
Implementation of proper security systems and user trainings is not enough guaranty of full data security. It is necessary to daily intense work of specialists, who analyze users behaviour, network traffic, hackers attack attempts, viruses, and thanks to it to minimize the risks associated with loss or disclosure of confidential company data.
For ICT systems security, Calltech offers a full range of services (which may be either part of a comprehensive agreement, as well as a separate aspect of cooperation), namely:

1. Network access protection:

• Implementation of proper network architecture,
• Installation and configuration of firewalls,
• Implementation of intrusion detection systems,
• Implementation of systems for network analysis and tests,
• Monitoring and analysis of attacks.

2. Workstations and servers access protection:

• Implementation of proper security policy,
• Installation and configuration of security systems,
• Software update,
• Audits of installed software.

3. Application access protection:

• Implementation of proper security policy,
• Installation and configuration of security systems,
• Monitoring and analysis of access.

4. Anti-virus implementation:

• audits and preparation of security policy,
• review of software legality,
• data protection - implementation of solutions and policy for data backup and archiving,
• implement systems to control physical access to rooms,
• monitoring of remote objects.

In most of modern firms, used ICT infrastructure is now very complicated. Thanks to our experts’ experiences Calltech can provide to its Customers complex services for such complicated environment. Calltech can also cooperate with Customers, who are interested in outsourcing and insourcing of some selected aspects of cooperation, such as:

• computer centre (data servers, application servers, print servers),
• network infrastructure (local network LAN, wide area network WAN, Intranet, Internet),
• workstations (PCs, terminals, “thin client”),
• telecommunications infrastructure (telephone, VoIP, radio lines, GSM),
• additional infrastructure (printers, copiers, scanners, plotters),
• software (operating systems, databases, applications).

In the range of comprehensive agreement Calltech also provides a full inventory of hardware and software.

Selection of Calltech’s offer of ICT systems service, will bring you many rational benefits, such as:

• reduction of ICT services costs,
• raising the level of users service,
• minimizing the downtime of ICT systems,
• improving data security,
• reducing costs of trainings in information technology,
• reducing costs of ICT systems and equipment.

Cooperation with Calltech will bring you also many additional benefits:

• opportunity to focus on core business, accordingly to the strategy of business objectives and development,
• no problems with qualified ICT staff,
• opportunity of ICT costs analysis and planning,
• access to modern ICT technologies,
• possibility of signing & using SLA services.